Field Equipment Operations

Field operations bring equipment support directly to patients’ homes and service locations, covering preventative maintenance to equipment pickup.

Coordinated Visits

Equipment Support

Clear Documentation

Equipment Recovery

Courier is receiving home medical equipment from patient, managed by field equipment operations

Reverse Logistics

Recover equipment. Protect your investment.

Our team coordinates each step to help recover assets efficiently, limit unnecessary costs, and keep resources in circulation. From pickup through final disposition, we deliver organized solutions that support a more efficient healthcare operation.

MSI’s field equipment operations team coordinates medical equipment pickup, tracking, and return to help providers recover assets and streamline reverse logistics.

Reverse Logistics Solutions

Oxygen Concentrator Preventative Maintenance

Keep equipment ready for continued use.

Our process includes routine inspections, cleaning, testing, and equipment checks to identify potential issues before they lead to service interruptions. By maintaining equipment proactively, we help extend its operational life, reduce downtime, and support dependable patient care.

MSI’s field equipment operations team schedules service technicians to inspect, clean, and maintain medical equipment, helping providers reduce downtime and keep devices ready for use.

Oxygen Concentrator Preventative Maintenance
Technician performing maintenance to an oxygen concentrator, managed by field equipment operations

Industry News

Home medical equipment technicians coordinate bed delivery and equipment documentation beside a white cargo van at a patient’s home.

Medline Bed Recall and Market Exit: Delivery, Setup and Equipment Recovery Support

Medline Bed Recall and Market Exit: Delivery, Setup and Equipment Recovery Support Medline’s bed recall and announced market exit create equipment transition challenges for home medical equipment (HME) providers. When affected beds require replacement, providers must coordinate patient appointments, deliver and set up replacement equipment, retrieve affected assets, and document each exchange—all while maintaining daily…

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5 Healthcare Logistics Trends Reshaping Home Care in 2027

5 Healthcare Logistics Trends Reshaping Home Care in 2027

Home care has evolved  from being an add-on to the healthcare system, to becoming the anchor of the healthcare system. Patients are able to recover from surgeries while in the comfort of their own homes; patients can use connected devices to help them manage their chronic illnesses; and patients can receive intravenous infusions right in…

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STAT vs. Routine Medical Courier Deliveries A Guide

STAT vs. Routine Medical Courier Deliveries: A Guide

STAT Medical Courier Deliveries; If you manage a laboratory, hospital network, specialized medical facility, or pharmacy, it’s very probable that you recognize that each specimen is far more than simply a container. This container could hold a blood sample used to determine whether a patient will receive surgical intervention, a tissue biopsy to aid in…

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